Thursday, November 14, 2019

TV Presenter Trinny Woodall, Among Uber Customers Charged For Journeys They Didn't Take

After an 18 month probationary extension then, then after news they still hadn’t come up to scratch given another 2 months... it has again come to light that Uber are still not protecting its customers data. 

Fashion celebrity Trinny Woodall is among Uber customers who have again been charged for journeys they haven’t taken by hackers. 

Celebrity makeover expert Trinny Woodall is among a number of Uber customers who were charged for journeys they did not take.

The National Transport Authority received a number of complaints from Uber customers who used the popular app in recent weeks.

Trinny Woodall took to Instagram while she was in Ireland last week to complain after she was charged €75 for a short trip from the Merrion Hotel to 52 Merrion Square Dublin.
Other customers claim they were charged up to €200 for trips they did not take.

One woman was charged for three trips within the space of 11 minutes last Thursday - despite not actually using the app, according to her husband Glenn Holmes
"She checked the app and the nearest cab was 20 minutes away so she didn't call one in the end and instead used [a different app].

"She was actually going to an event where Trinny Woodall was speaking and she had mentioned on her social media that the same thing had happened to her.

"My wife was charged for three transactions in the space of 11 minutes, it was impossible for her to be in three cabs at the one time."

Meanwhile, Dubliner Will St Leger said he was charged €70 after he cancelled a driver.
"I got a refund but for someone who may be on a budget having to wait three days to get your money back can be rather stressful."

A spokesperson for the NTA said it appears there was a fault with the Uber accounting system. (or as we would call it, been hacked)

An Uber spokesperson said they are working hard to resolve the issue. (Again, empty words we’ve heard many times before with this company).

"We are in touch with the National Transport Authority. Anybody who has been impacted will be reimbursed in full."

After a 20 month licence extension, it’s crystal clear that Uber’s driving standards haven’t improved.
TfL are putting the public at risk by allowing this company to continue operating. Proving that TfL aren’t fit to be regulator.


Lee High Road this morning !

In True Blue Peter Fashion, Here’s One They Made Earlier In Woking

No comments: