Friday, May 19, 2017

Silent Taxis: Japanese cab company bans drivers from starting conversations

A cab company in one of Japan’s major cities is trialling a new feature by introducing silent taxi drivers.

Miyako Taxi, which is based in Kyoto, unveiled the new idea last month without much fanfare.

The business is currently operating five “Silence Taxis” across the city as part of a trial.

The cars look like any ordinary taxi but a notice written on the back of the passenger seat will inform passengers that they have entered one of the new silent fleet.

Drivers will offer a greeting when their fare enters the car, and aside from confirming the route they will not engage in small talk.

The drivers can indulge in conversation, but only if they are spoken to first, and they are also allowed to communicate in emergency situations.

Announcing the idea, Miyako Taxi said: “This service is currently in a trial stage, with the goal of creating an in-car atmosphere that provides the most comfortable ride for passengers through limiting the driver’s speaking.”

Other than the latest initiative, the company has no official policy either way covering chatting in taxis.

According to Japan Today, they made the move after hearing reports from passengers that they were fed up being forced to indulge in chit-chat with their drivers.

And while some fares enjoyed being regaled with tales of Kyoto’s sights and attractions, it was seen as less appealing for residents of the sprawling city.

The company will assess the popularity of the trial before deciding whether to expand it and roll it out across more of their drivers in their 354 taxis.

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