Black cab operators reacted with fury when it emerged TfL’s licensing action amounted to little more than a warning letter. They demanded that the American tech giant’s operating licence be revoked, but TfL has said its letter was a “proportionate” response.
Uber is already facing a court fight with black cab firms angry that the company’s drivers can undercut them by up to 50 per cent. Steve McNamara, general secretary of the Licensed Taxi Drivers’ Association, said: “What should have happened is TfL should have revoked its licence.
“Sending a warning letter is like hitting someone with a limp lettuce. One of our concerns has always been that Uber’s system leaves customers open to travelling in uninsured cars.”
However, TfL confirmed today that it had instead opted to send a letter to Uber setting out the offence and changes that should be made.
We carefully considered the specific circumstances, which involved one driver only for a finite period, and the steps Uber London Ltd have taken since the time the offence was committed to ensure full compliance.”
Jo Bertram, general manager of Uber in the UK, told the Standard:
She said that since the incident last February Uber had overhauled its documentation management system and processes, adding: