Wednesday, January 28, 2015

Think You Can Do A Better a job? : TfL Seek New Head Of Compliance.

Job Description - Head of Compliance (013842)

Head of Compliance 013842
Organisation - CSEP
Job - Head of Department
Position Type - Full Time

circa £65,000

The closing date for applications is Friday 6 February 2015 @ 23:59 hours


A key role leading the development and delivery of an efficient, modern and customer-focused taxi and private hire enforcement and compliance operation within TfL’s Enforcement and On Street Operations (EOS) Directorate working for safe, secure and reliable journeys in the capital.

You will be pivotal in fulfilling TfL’s responsibility to provide safe and reliable taxi and private hire services in London, ensuring all drivers, vehicles and private hire operators comply with all required regulations and legislation, and that the trade and public understand everything be done to make journeys safe and compliant. 

In addition, you will have overall strategic responsibility for tasking, deployment and driving performance improvement by TPH compliance and TfL funded police cab enforcement to create safe and reliable journeys. 

Develop and implement an intelligence-led, risk based vehicle, driver and operator compliance strategy which is effective, efficient, proportionate and consistent with EOS key objectives and TfL’s enforcement policy

Execute TfL's responsibilities as a regulator of licensed taxi and private hire services in a manner that is fair, transparent and outcome focused and drives up the standards of licensed activity

Be responsible for the overall management and development of an effective team, delivering consistent compliance for the 150,000 licensees drivers, vehicles and operators in London within clearly defined, transparent and fair business rules and policies

Responsible for managing effective relationships with stakeholders from the taxi and private hire trade; TfL Taxi and Private Hire Licensing Authority; Greater London Authority and London Councils to further our objectives of providing safe, reliable taxi and private hire whilst also promoting the work of TfL
Be accountable for active engagement with the licensed trade as the primary funders and stakeholders for compliance activity, providing a channel for complaints and feedback on regulatory activity, consulting on policies, standards and rules and sharing details of performance
Working with the EOS Business Heads to identify and deliver, in collaboration with the MPS, CoLP and other enforcement staff, solutions to tackle the problems caused by bogus cabs, and licensed drivers, vehicles and operators involved in illegal activity
Play an active role within the Senior Management Team to deliver effective, dynamic, leadership and management of the Directorate, maximising the opportunity for collaboration between teams and focused on the delivering EOS and Surface objectives


Recognised Business Management formal qualification to degree standard or equivalent career experience
Detailed understanding of London’s taxi and private hire industries, legislation and regulations
Enforcement and prosecution including working with court services

Ability to manage teams of specialist operational personnel
Stakeholder management
Honed presentation skills and ability to deliver persuasive and influential messages to a wide variety of audience
Ability to motivate senior managers , teams and individuals to achieve stated objectives
Strong management skills to oversee business delivery in a complex organisational setting to a large number of customers and stakeholders


Enhancing organizational reputation in a complex political and legal environment.
Stakeholder management
Experience of working within legislative frameworks
Leadership in an regulatory environment
The post holder is required to pass an MPS security vetting at the appropriate level prior to appointment in order to obtain this post and hold valid clearance throughout employment.

Previous applications for 009622 need not apply

Application Process

We strongly recommend that you apply using your CV to speed up the application process. Please think carefully about the skills, knowledge and experience outlined in the job description and ensure your CV reflects the requirements of the role you are applying for. You may also use the ‘additional documents’ section in your online application to attach a more detailed profile that is specifically relevant to the role you are applying for. Short listing may be carried out on the basis of your answers to job-specific questions and other information that you submit.

Editorial Comment:

Delivering consistent compliance for the 150,000 licensees drivers, vehicles and operators in London

Take away the 25,000 Taxis....does that mean there are now 125,000 minicab drivers in London or is this just another case of statistics off the top of someone's head. The same someone Boris gets his statistics from. 


Wilfred said...

What happened to the bloke form Worcestershire?

They could appoint Genghis Khan but without the political will from the top and we know that's not there then it's a complete waste of everyone's money.

Anonymous said...

Gissajob, I can do that!

Anonymous said...

65k to harras a few yb's every week for over ranking and picking up just out of there sector's whilst turning a blind eye to all the touts. top job beats my 50 quid a day.

Anonymous said...

I'm sure Hendy will find a suitably qualified sociopathic bus driver to fill the position. Or better still someone who's culture accepts drunken women in mini skirts deserve to be raped!!!!

Anonymous said...

Maybe the jobs been filled just maybe a knowledge of London exceminar has taken the. Job watch this space

Anonymous said...

mr 11.09...change the record purleese.ybs are breaking the law and are not insured to pick up outside their areas.we have a massive problem with ph and uber at the moment but two wrongs dont make a right.please dont insult our intelligence by making out a few ybs picking up where they shoulnt isnt a is.end of.want to work outside your sector?you know the drill can we get back to the serious issues at hand instead of always coming back to this same old battleground of ybs?

Anonymous said...

Whoever gets the job will be a puppet for senior Tottally Woeful management.If they spent as much time plotting against Licensed Taxi Trade and got on with the job this city would be a pleasure to drive in.

Anonymous said...

its not a 125000 phv drivers as stated in the editorial, read it says "delivering consistent compliance for the 150,000 licensees drivers, vehicles and operators".

TPH have not had a head of compliance for about 4 years now. The last one was totally useless. More has happened since the post was vacant. TFL have saved 65k a year for the last 4 years, wheres that money? That money has not been invested in enforcement staff.

Anonymous said...

One tier system heading your way soon