Thursday, September 26, 2013

Aggressive Bus Drivers Intimidating Taxis: A Growing a Problem... By Jim Thomas.

TfLTPH have escalated their efforts to continually harass London Taxi Drivers

It seems the complaints department of LTPH, are happy to take unsubstantiated complaints from bus drivers, without witness statements or photographic evidence against Taxi drivers and yet, continue to ignore complaints from Taxi drivers about illegal plying for hire, touting, the removal of rank spaces, plus non enforcement of the Hackney carriage and private hire acts.

I've just read a couple of letters, recieved by drivers.
The complaints are for using hand gestures directed at bus drivers after intimidating acts of hostility from the bus driver (flashing lights and use of horn) while picking up/dropping off on a bus stop.
The letters were signed by Rita o shea and endorsed by G. Abuduwalla.

The actions of these Taxi drivers did not warrant a complaint letter and TfL would have done better writing to the bus drivers involved explaining that Taxis can legally pick up and drop off on Bus stops. They should also be reminded that it is illegal to use a vehicles horn aggressively or when stationary. 

The Official Highway Code: The horn

The Driving Standards Agency sent this bulletin at 25-09-2013 04:00 PM BS

The horn
Use only while your vehicle is moving and you need to warn other road users of your presence. Never sound your horn aggressively.
You MUST NOT use your horn while stationary on the road when driving in a built-up area between the hours of 11.30 pm and 7.00 am except when another road user poses a danger.

Law CUR reg 99

So please be carefull out there, as TFL have really got it in for us now and seem to be taking the bus drivers side in any argument, unquestionably.

We would advise drivers facing this situation in future, to approach the bus and explain to the driver politely, that you have the right to use a bus stop to pick up or set down. They should treat you as if you were another bus and wait patiently for you to move off. 

If you have a smart phone you should record your conversation with the bus driver, incase they use foul abusive language towards you.

If you are intimidated by a bus aggressively blocking you in, use your smart phone to record video, capturing the drivers face, position of the bus and registration numbers.

We now know any complaint made via the TfL website, must also be accompanied by a written complaint, sent recorded delivery, as complaints from Taxi drivers made online, are not treated as formal complaints unless received by post.

I have suggested the two drivers involved should contact TfL and demand these complaints be removed from any records held by LTPH, as no evidence of an offence has been presented.

We respectfully suggest that bus drivers are given better training, as standards are deteriorating daily. 

Fatalities involving collisions with TfL buses increased by 83% in 2012/13. Is that just “business as usual” for TfL?


Anonymous said...

I'm glad someone has bought this up
Bus drivers are regularly blocking me in on bus stops

What makes them think they're special what can't they wait like we have to when we behind them

Anonymous said...

I'm still waiting for an apology fom Arriva after an incident with a bus on Oxford St that ended up with the 7 tonne bus overtaking me during rush hour.

The conduct of some of these drivers is disgraceful.

Once again TfL. Not fit for purpose.

Anonymous said...

They seem to think this highway code rule 223 gives them powers to do what they like that's why !!!

Backed by a body that also thinks it can do what it likes !!!

PBCab said...

Peter Hendy was made a multi millionaire from Bus privatisation, He runs TfL .

What are the odds on a fair hearing?

Anyhow first thing to ask for from LTPH is a copy of the written complaint, without that there is no complaint!

Also ask fro the details of the bus driver as you wish to complain to TfL about them and consider a complaint to the police for a moving tragic offence by the bus driver.

If they don't respond, contact your union

Whatever you do don't lent it lie, TfL will take that as an admission.

Mr Magoo said...

Make an offer to Peter Hendy and Leon Daniels to drive a London taxi for a couple of hours to witness first hand the atrocious standard of driving of the average bus driver in London.

Anonymous said...

25 years ago I was a London bus driver while doing my knowledge. Standards have definitely been lowered since. Remember the Highway Code rule that anyone shouldn't pull out if you are going to make someone change either speed or direction. Bus drivers don't think it applies to them.

Vaclav Haldady said...

I remember when they had the skid pan etc. then we had privatisation and guess who made a pile from that?

Low standards, no standards, could be TfL 's motto.

Anonymous said...

P Hendy hates bus drivers even more than he hates us...