It seems there's been a knock on affect as Uber's chief executive Dara Khosrowshah has to come to London. TfL and Sadiq Khan refuse to talk to Uber's aggressive UK management. Uber have no alternative but to have a clear out of staff who have failed to operate within the legislated guidelines.
Announced today, first to go is Northern European Manager Jo Bertram, who will leave within the next few weeks.
Speculation builds as the more aggressive Fred Jones is put in the frame to be next to get the chop.
Perhaps the Mayor, who is also chair of TFL's board should take a leaf out of Uber's book and get rid of the TfL management who have aggressively bent over backwards to support the instant hail app.
(Reuters) - Uber's [UBER.UL] top boss in Britain will quit the taxi hailing app, according to an email seen by Reuters on Monday, as the company prepares to meet the London transport regulator in a bid to keep operating in one of its most important foreign markets.
Transport for London (TfL) shocked the San Francisco-based app last month by deeming it unfit to run a taxi service and deciding not to renew its license to operate, citing the firm's approach to reporting serious criminal offences and background checks on drivers.
Uber's license expired on Sep. 30 but its roughly 40,000 drivers will be able to take passengers for the Silicon Valley company until an appeals process has been exhausted, which could take several months.
The firm's new global chief executive Dara Khosrowshahi will meet the TfL commissioner on Tuesday in London in a move backed by the city's mayor, who has criticized the app's management in the Britain but welcomed Khosrowshahi's apologetic tone and promise of change.
Uber's Northern European Manager Jo Bertram will leave the firm in the next few weeks, according to an email sent to staff seen by Reuters. She said the firm, valued at around $70 billion, needed a replacement in the region to tackle the issues it faces.
"Given some of our current challenges, I’m also convinced that now is the right time to have a change of face, and to hand over to someone who will be here for the long haul and take us into the next phase," she said.
"While I would like to have announced my move in smoother circumstances, I’m proud of the team we’ve built here and am very confident in their abilities to lead the business into the next chapter."
Bertram, who will take up an undisclosed new role elsewhere, will be replaced in her UK role by Uber's London boss Tom Elvidge on an interim basis.
On Tuesday, Khosrowshahi - who has apologized to Londoners for the firm's mistakes- will meet TfL's Commissioner Mike Brown in a bid to repair a fraught relationship between the regulator and the taxi app, which has prompted strong opposition from unions and traditional taxi drivers over working rights.
Uber has until Oct. 13 to submit its appeal, which will be reviewed by a judge.
But TfL's Chairman is Mayor of London Sadiq Khan, a Labour politician who has been critical of the app.
Last week he singled out Uber's management in Britain for criticism.
"The global CEO... seems to recognize some of the issues raised by the decision from TfL," Khan told Channel 4 news.
"I just wish that Uber in the UK would rather than hire an army of PR experts and an army of lawyers, would address some of the issues raised by the TfL decision," he said.
Taxi Leaks Extra Bits :
Email Jo Bertram sent to Uber employees:
Subject Line: Thank you for a brilliant journey
As many of you have just heard at our All Hands meeting, I've decided to move on to something new and exciting. I'm leaving Uber with great memories, friendships and many amazing experiences, and I'll never forget the great things that we've achieved together as a team.
When I showed up on my first day four years ago, at our tiny serviced office in Baker Street, I quickly realised that this company was special - not only in its ambitions, but also in the way we all pulled together. Whether responding to all sorts of customer questions, buying our own laptops, or distributing mobile phones to our early partner drivers, we all had to roll up our sleeves and figure out how to build a business. I had wanted to experience the pace and craziness of life at a start-up, and Uber certainly delivered! I'm tremendously lucky to have spent the last four years with you, and it has been breathtaking to see the team grow so quickly.
When I joined as General Manager for London, we had just three team members in the city and a few hundred drivers. Together, we then rolled out our services to more than 40 towns and cities across the United Kingdom, where we now serve almost 5 million riders and more than 50,000 drivers. Since I became Regional General Manager for Northern Europe, I've been proud to lead what is now a team of 300 people across 10 countries. I've learned a lot during this rapid expansion and, in every market we entered, you could quickly see the impact we had on the way people travelled and lived their lives.
While we often talk about the growth we've seen, we can also be proud of the progress our team has made in improving the service for both drivers and riders. Though there's always more to be done, we've taken big strides for a young company. From the introduction of discounted illness and injury cover for drivers, to the roll out of ACCESS for wheelchair users and most recently our Clean Air Plan, there are many initiatives we can be proud of. I know there are many more exciting things to come.
Over the course of this year, I've been reflecting on these incredible last four years and what might come next for me. I've also discussed this with Pierre and I'm proud that we've built this business into more than we ever thought possible. And I've realised that taking a nascent company and helping it scale into a major international operation is what I've enjoyed most. An exciting new opportunity has arisen that will allow me to apply what I've learnt here and I'll be able to share more details with you soon.
Given some of our current challenges, I'm also convinced that now is the right time to have a change of face, and to hand over to someone who will be here for the long haul and take us into the next phase. While I would like to have announced my move in smoother circumstances, I'm proud of the team we've built here and am very confident in their abilities to lead the business into the next chapter. I'll work with you in the coming weeks on the best possible transition. I'm grateful for everything I've learned in the last four years. This company and its people will always have a very special place in my heart.