The driver spotted this list on the counter of the reception desk, giving prices from the hotel, to destinations around London.
The price list also states, it's car service is licensed by TfL and gives a licence number. We checked the number with the TfL website licence checker and found no such licence exists.
TfL TPH Twitter account was asked to confirm if this was a legal car service and was the Hotel in possession of a PHV operators licence or licence variation for a third party operator.
The TfL TPH Twitter account then came back with this reply.
We also checked out Plaza Executive Cars Ltd and found that if this company exists, it's not licence by TfL
So there you have it.
The Hotel has no such licence which makes this car service illegal. As all journeys are taken illegally, the passengers will be in the same position as if they had been touted in the street.
We will be expecting TfL to visit the Royal National Hotel and take action to get them to stop illegally touting customers. We would also expect a prosecution in this case where the Hotel is allowing the public to be put in danger by their concierge use of an unlicensed service .... We expect this but, but going on TfL's poor performance in the area,we won't be holding our breath.