Tuesday, February 21, 2017

London Councils Looking To Give Most Taxi Card Work To Private Hire?

Taxi Leaks has been informed that London councils are looking to change the Taxi card system. In a recent consultation sent to all card users, they are asking a series of loaded questions seeking to include in the service app based private hire....and we all know what that means. It certainly looks to us that they want to change the ratio of Taxi service and private hire jobs giving Taxis just the street hails.

The consultation states :

The contracts for both the Taxicard and Dial-a-Ride services are due for renewal and, as part of the renewal process, we may make changes to the contracts that mean you see changes in the service you receive. Currently, the contracts are separate, but provided by a single company. One option under consideration is for TfL and London Councils to merge similar elements of the Dial-a-Ride and Taxicard services (advanced and as soon as possible (ASAP) bookings) in one contract and have a separate contract for street hailing.

To get the benefits from a merged contract, it might be necessary to align both how the service is delivered and the performance indicators used to measure success. This could mean that Taxicard users would see changes to the way in which the services are delivered.

Splitting off street hailing from the rest of the contract could also mean that this element of the service is provided by a different company to the advanced and ASAP bookings. Such a move might mean that more private hire vehicles are used to deliver the service, but it could also mean the opposite. Currently for Taxicard, 85-90 per cent of journeys are delivered by licensed black taxis, with 10-15 per cent provided by private hire vehicles.

Changes to the service may also impact upon the cost to you (or the number of trips available) availability of vehicles, waiting times and the nature of the service e.g. upgrading from a ‘kerb-to-kerb’ to a ‘door-to-door’ service.

The survey allows anyone to fill in the survey as their is no need for a name, address or email address. 

Do you have a view on Taxi Cards.

If so, have a look here >Taxi Card consultation <

As we all take credit cards, why not suggest they issue a card similar to an Oyster card, that can be used in the same way allowing wheelchair users to make use of all Black Taxis not just ComCab.

The consultation runs till Wednesday 5th April.


Below are the yearly figures for the number of Taxi Card trips please share, if we lose this contract we lose over a million Taxi fares