Wednesday, September 28, 2016

The UTG Done Deal Credit Card Mandate Omni Shambles Rolls On....by Jim Thomas.


Last Thursday night, CMT's complete system shut down and driver's could not sign in, or clear a payment for hours.

In just over four weeks time, under the proposed Unite Taxi group(UTG) done deal regulations, this would mean many thousands of Taxi drivers having to stop work and go home... until the system's restored back up and running properly. 

Currently many CMT machines have a software bug, which appears to stop the PEDs logging on for long periods of time. This could also result in many drivers having an early bath. I personally contacted CMT UK on their Twitter feed one evening when I couldn't sign in, hoping for a help line phone number and was given an email address -not quite what I was hoping for.

But CMT are not the only equipment with problems.


The iZettle Muria MO10 units are currently printing out receipts containing the drivers full name, home address and telephone number. Many drivers are giving these receipts to customers, completely unaware their personal details are emblazoned on them.  

To be fair, this whole issue has been a complete shambles from the start. Badly planned, badly thought out, with almost no import sort from drivers, or driver's groups.
The start date for the Card Mandate has been put back by 4 weeks, while the requirement for rear fitting has had to be been postponed till 1st January. 

Speaking to a compliance officers over the weekend, they informed me that interdepartmental memos are flying around like confetti. Apparently the right hand doesn't know what the left is doing (their words not mine).

Driver Safety:


Driver safety issues with the rear fitment of Card readers still haven't been addressed by LTPH. General Manager Helen Chapman said at the LCDC AGM, 'we have no data to show this may be a problem'. 

As yet, the main body of trade drivers....the 80% not on social media, haven't received a word of notification from TfLTPH so far.

What's your experience of problems concerning these new rear PEDs?

Use the comments section below to air your fears about issues relating to the CC equipment. 

NEWS JUST IN. 



UBER POOL IS TO SHUT DOWN, after numerous incidents of assault, sexual and violent, culminating in the murder of a Uber Pool passenger in Farringdon.
Incredibly, this scheme was given TfL's blessing as their was no data available to show Helen Chapman there might be a problem. 

Will we have to wait for a first murder to get these CC machine put back in the front of the cab where they belong?



7 comments:

Anonymous said...

I've got a verifone in mine & to proceed punter needs to press green button. 50% of the time I'm forced to get in the back to show them how to use the bleeding thing.

Anonymous said...

Iam a lady cab driver so far i have had to get into the back 6 times to assist with the card machine i work nights! Iam concerned for my safety

Anonymous said...

Is an email address a condition of getting a green badge? Because my finals date has been delayed by 10weeks due to this data missing on tfl's computer.

Editorial said...

Anon 1:55pm

You must report report this directly to Helen Chapman, because she doesn't believe this could happen as she has no data on this

The more drivers who report this to her, the more data she will have.

You don't have to be a female to have your safety compromised!

Send your report to

HelenChapman@tfl.gov.uk

Anonymous said...

As an ex police officer , I would never advocate getting in the rear of a taxi with anyone . With the introduction of 250 extra compliance officers, checking that taxi drivers take card is an easy task. TfL have shifted that onus by making a CoF .
The reason that there are no "statistics " at present to support our fears, is that currently we do not have to get into the rear of the taxi .
This ill-thought out mandate for fixed terminals is recipe for disaster with accusations to follow.

Anonymous said...

I THINKK THE FIRST COUPLE OF WEEKS IN JANUARY WE WILL BE BUSY, THE SCAMMERS WIL HAVE A FEILD DAY THEN ONCE THE MERCHANTS SEE THE AMOUNT OF FRAUD TAKING PLACE THEY WILL PULL THE PLUG ON US, SO BE CAREFULL NOT TO SIGN UP TO A LONG TIME CONTRACT, AS IF THE BIG BANKS PULL THE PLUG YOU WILL STILL BE LIABLE FOR YOUR CONTRACT

Jason Clauson said...

Anyone with iZettle can change the info on their receipt by going into their account settings. I have Licensed London Taxi Driver ... and .... thanks for using a Black Cab etc in the fields marked out for your name and address .. easy to do