Coming to a rank near you, TfL's new mobile cash cows
Compliance officers are to be issued with new handheld devices.
Handhelds will be capable of scanning barcodes printed on the new licences, which will instantly bring up the licence holder’s details. Handhelds will also allow the printing of notices on the street, enabling the compliance team to spend less time in the office completing paperwork and more time conducting enforcement activities.
There is no qwerty keypad on the device which has a pad of ABC type buttons, making the entry on details painfully slow.
We watched in disbelief as compliance officers did badge and bill checks, entering data into the devices. The quickest check of the ones we put on the clock was 6.5 minutes.
Interim general manager for LTPH Helen Chapman told one driver, it would be a great idea for checks to be carried out with a passenger on board. She stated customers would be reassured that the Taxi they were in was a genuine Licensed vehicle.
In our opinion, most people already believe the Taxi they are getting into is genuine, sitting through checks such as this will only instil doubt in their minds
Can you imagine the frustration of a passenger who has had to wait in a queue, due to the fact compliance are checking Taxi details, then have to sit there watching the clock tick up while a CO is dithering, entering details with one finger into a hand held device. Yes I can see the passengers really loving this experience.
TfLTPH, New Powers:
A few years back legislation was put in place to enable TfL to issue fixed penalty fines to Taxi drivers for new offences such as failing to wear a badge, not displaying IDs, over ranking or forming unauthorised ranks. Attached to the handheld device is a printer, the sole purpose of which is to issue fixed penalty tickets and stop notes to drivers.
But TfLTPH intend to punished Taxi drivers even further.
We have been informed that if a licensed Taxi driver receives more than two or more of these new fixed penalties within a prescribe three year period, they could be called up for further action to be taken.